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Privacy Policy

1. Introduction

Sortiri AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this privacy policy carefully. By using Sortiri AI, you consent to our collection and use of data as described in this policy.

2. Information We Collect

A. Personal Information:

  • Email address (when you register)
  • Profile information you choose to provide
  • Payment information (processed securely by our payment providers)

B. Usage Information:

  • Interactions with AI characters
  • App usage statistics and patterns
  • Device information (device type, operating system, browser type)
  • Log data (IP address, access times, pages viewed)

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Personalize your experience and content
  • Train and improve our AI models
  • Respond to your inquiries and provide customer support
  • Monitor usage patterns and analyze trends
  • Detect and prevent fraudulent activity and security incidents
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your conversational data is stored on secure cloud servers and is used for the purposes described in this policy, including improving our AI systems.

5. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service providers who assist us in operating our platform
  • Payment processors to complete transactions (who have their own privacy policies)
  • Law enforcement or other parties when required by law or to protect our rights
  • Business partners, with your consent, for marketing purposes

Any shared data is governed by this Privacy Policy and appropriate confidentiality and security measures are maintained.

6. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data (subject to certain exceptions)
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at privacy@sortiri.ai.

7. Children's Privacy

Sortiri AI is not intended for use by individuals under the age of 18. We do not knowingly collect information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete that information.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our app and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the app may not function properly without cookies.

9. Third-Party Links

Our app may contain links to third-party websites or services that are not owned or controlled by Sortiri AI. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@sortiri.ai.

Last Updated: 7/1/2025